Exceptional performances create exceptional experiences.

An exceptional lifestyle is not created by one moment, meal or gesture. It’s defined by an unwavering promise to provide quality service and care to all residents. There is nothing more important than delivering on this commitment to the seniors we serve. Life Care Services makes a commitment by having staff at a corporate level champion various initiatives and educational programs for community-based employees. What this means to the residents who live in a community managed by Life Care Services is consistent, high-quality services and care.

Monica Friedman

Aug 2, 2021, 10:12 AM
Name : Monica Friedman
Position : Executive Vice President/Chief Human Resources Officer


In support of the LCS vision, Monica leads the human resources team to ensure the LCS Family of Companies has an appropriate holistic talent strategy. In her role as executive vice president, chief human resources officer, Monica oversees effective recruitment, employee engagement, professional development, and the delivery of a competitive compensation and benefits program. In addition, she ensures that diversity, equity, and inclusion are a part of all that we do at LCS.  Her focus on fostering a highly engaged workforce and a strong culture ensures that LCS is the employer of choice in the senior living industry. By effectively executing on the Extraordinary Impressions framework, Monica assures LCS is well-positioned to create opportunities for purposeful living filled with rich experiences for its employees and senior living residents.   

Monica holds a bachelor’s degree in industrial relations human resources with highest distinction from The University of Iowa along with SPHR and SHRM-SCP designations. In addition, she is a graduate of the Greater Des Moines Leadership Institute Community Leadership Program and was named to the Des Moines Business Record’s Forty under 40. Monica has been recognized as the Dentons Davis Brown HR Professional of the Year, a Women of Influence honoree and awarded the American Red Cross Clara Barton Award for Meritorious Volunteer Leadership. She is the chair of the MercyOne Des Moines Medical Center board and is a member of the University of Wisconsin-Eau Claire CHAASE board. She is a past member of the Business Education Alliance and United Way of Central Iowa boards, is the past board chair of the American Red Cross Iowa Chapter, and is the past chair of the Greater Des Moines Partnership Inclusion Council. At LCS, Monica is a member of the LCS Foundation Board of Directors and chairs the LCS Foundation Professional Development Committee. 

A headshot of a woman, Monica Friedman, smiling at the camera.

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